Scottish Rock Garden Club Forum

General Subjects => General Forum => Topic started by: mark smyth on November 27, 2014, 03:21:06 PM

Title: Edrom - no answer to emails or phone
Post by: mark smyth on November 27, 2014, 03:21:06 PM

I'm guessing they must be on holiday somewhere

I wanted to place an order but don't want to pay the huge postage to N Ireland. I've been phoning daily but no answer.

Has anyone spoken to them recently?

Title: Re: Edrom - no answer to emails or phone
Post by: Brian Ellis on November 27, 2014, 03:22:16 PM

No but I had an email yesterday from them.

Title: Re: Edrom - no answer to emails or phone
Post by: Martinr on November 27, 2014, 03:30:44 PM

I had one yesterday as well. I find using the enquiry form on the 'contact us' page of their website more reliable than the e-mail address.

Title: Re: Edrom - no answer to emails or phone
Post by: mark smyth on November 27, 2014, 06:09:45 PM

What email do they use? I tried info@

Title: Re: Edrom - no answer to emails or phone
Post by: mark smyth on November 27, 2014, 06:20:49 PM

well that didn't work - and yes I filled out everything as required

Title: Re: Edrom - no answer to emails or phone
Post by: Martinr on November 27, 2014, 06:28:13 PM

when that happens press reload new till you get a security 'code' you can read and enter it in the box

Title: Re: Edrom - no answer to emails or phone
Post by: ian mcdonald on November 27, 2014, 06:44:54 PM

I spoke to the lady at Edrom a few days ago by phone, so no problem there.

Title: Re: Edrom - no answer to emails or phone
Post by: johnralphcarpenter on November 27, 2014, 07:10:54 PM

I had a delivery from them last week, no problems.