Medlock Valley Orchids

[Maren]

Oh dear,
this is bad news. I bought two rather choice cypripediums and sent them an email asking when they would be shipped. I may follow the Paypal route if necessary, thank you for raising this.

[Alex]

Well, perhaps don't hold your breath....although some people clearly do get their plants, it is just a bit unpredictable. I've raised a PayPal dispute as well, maybe this will elicit a response...

[Maren]

Hi, I've looked at the related correspondence again and it did say delivery in April 2014. So maybe that's when I get the non cyp plant as well. Fingers crossed.

Apparently, he is waiting for delivery from Holger Perner. Next time I'll order directly from Holger. As you say, why have a middle man.

[Steve Garvie]

Maren it might be worthwhile trying to confirm with Huanglong nursery that they have agreed a consignment of Cyps have been set aside for MVO. I gather all of the Holger Perner plants will be imported to Germany in March/April and then sent out to their European customers.

If MVO have no confirmed order with Holger Perner you will find that it will then be too late to raise a dispute through Paypal.

[Maren]

Hi Steve,
at this stage I am prepared to trust Stuart that he has placed the order with Holger. When I placed my first order, I forgot something and so placed a second one. I mentioned this to him and he immediately refunded the carriage on the second order. I was impressed by that, so let's hope for the best. I usually reach him via stuartjpointon@googlemail.com.

[Alex]

Thank you for this address, I've given it a try.

I really hope you do get your plants. The Perner plants sold out super-quick, even Laneside didn't get any at all.... But perhaps Mr. Pointon was one of the lucky ones? 

[karel_t]

Hi all,
I've no experience with order in this nursery, however the Medlock Valley Orchids did use several my photos on their pleione websites  . Then I asked them to remove them,  shortly after my e-mail they removed all offers of pleione. 
K.

[Alex]

The address Maren gave yields *very* rapid results. My replacement plant is apparently going out today...

[mark smyth]

Good to know

[Transvaal]

Good news!
my plants are on their way too, posted 9th January. I don't know what it was that yielded the result, exposure on this forum, emails sent in the past, that phone call to baclaycard.........
Anyway  all's well that ends well [presuming they arrive] I will post confirmation on here when they arrive [ possible photos if I can master the art of posting photos...]
Regards
Phi

[Transvaal]

I received my order from Medlock Valley. Safely packaged 2nose plants healthy and well. No explanation given to the cause of the delay. Based on my first two orders from Medlock I would have whole heartedly recommended them but this third encounter would make me think twice, the plants are good enough but its the total lack of communication with this third order that I found worrying.
regards
Phil

[Maren]

Maybe he went skiing or celebrated Christmas with his grandmother in Australia....

[Transvaal]

Mayhaps..........

[glynnffc]

I think that one problem is we are becoming used to prompt communication from the likes of Amazon, some Ebay sellers, and the like.
Many small businesses aren, t geared up to send lots of e-mails concerning every order.I am waiting for my order from Ian Butterfield, paid in October and promised in January. You just have to accept that not everyone likes sending these things.

[Maggi Young]

It's a different situation for  Ian Butterfield though - he's not online nor touting online business so no expectation from him - and no problem in waiting for promised deliveries either.